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FAQ

mourixa provides a comprehensive range of e-commerce services, including unloading, storing, picking, packaging, loading, and delivering goods. We support businesses of all sizes to ensure smooth and efficient operations.

To start selling on mourixa, create an account on our platform. Once registered, you can set up your store, list your products, and begin reaching customers across Qatar.

mourixa focuses on lean operations, customer satisfaction, and cutting-edge technology. We offer high-end e-commerce services, hassle-free operations for vendors, and a delightful shopping experience for customers. Our commitment to excellence and innovation sets us apart.

mourixa provides robust inventory management solutions that allow you to track your stock levels, manage orders, and ensure timely deliveries. Our platform makes it easy to keep your operations running smoothly.

mourixa offers competitive pricing for our services. Detailed pricing can be found on our website or by contacting our sales team for a personalized quote.

To check the status of your order, please check your mailbox. There, you'll find your tracking number. Enter the number on the carrier's website to track your package. Typically, shipping times are in the same day.

If you wish to unsubscribe from our email list, simply click the 'Unsubscribe' link located at the bottom of any promotional email you've received from us.

Rest assured, any information you provide to mourixa​ is strictly confidential and protected. We value your privacy and uphold the highest standards of data security.

 

At Mourixa, we want you to be completely satisfied with your purchase. Please refer to our Returns & Exchanges policy on our website for detailed information on how to initiate a return or exchange.

We understand your disappointment. Product availability sometimes changes to make room for new items. Please reach out to our customer support team at info@mourixa.com for recommendations on similar products that might suit your needs.

You can purchase mourixa products directly from our website, mourixa.com

For any addinal questions or concerns, please reach out to our dedicated customer support team via email or phone: info@mourixa.com

We offer various storage space sizes, including single and double palette options. Singlepalettes measure 1.2x1.0x1.0 meters, with a capacity of 1 Ton, while double palettesmeasure 2.5x1.0x1.0 meters, with a capacity of 2 Tons,

No, we do not offer long-term rental discounts. Payment is required in advance for 1 month, with no grace period allowed.

Yes, we can provide air-conditioned rooms for delicate or sensitive items upon a special agreement.

Yes, all our buildings are monitored with CCTV, and security guards are available 24/7. Additionally, our buildings are equipped with the latest fire-fighting systems.

Tenants do not have direct access to the warehouse. However, access to security cameras in the reception area is available to monitor operations.

It is the tenant's responsibility to provide insurance for their stored items.

All types of items except food and Medication are allowed to be stored in our warehouse

Tenants can rent on a month-to-month basis, and payment may be made yearly without discount.